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Another problem in the Technology industry. This time it deals with breads y circuses. A customer from a third party website where I earn supplemental income answering computer and technology related questions, had a problem with PokerStars App. Here is is request including the error message they kept receiving.
When I log in to Poker Stars I get the message 'rational updater client software has stopped working on my Dell laptop.
Pokerstars Login Problems
This individual had a Dell Vostro with Windows 7 operating system installed. Here is my response, which ended up fixing this problem. You could try to uninstall Pokerstars.
Please follow the instructions from this Pokerstars reinstall web page. You will need to back up two files, user.ini and notes.user.xml. You will need to reboot your computer after uninstalling.
Then you can download Pokerstars again and install. Once you regain connection to Pokerstars server successfully, then you move those two files back to their original locations. Click the 'Start' button.
You can copy, then paste the path below into the 'Search' box and press the 'Enter' key.
%USERPROFILE%AppDataLocalPokerStars
You want to locate 'user.ini' or 'user' and 'notes.user.xml' files. Copy these two files to a temporary location ie.
the desktop. Then uninstall PokerStars.
Browse to 'Control Panel' then select 'Programs'. In 'Programs', uninstall all PokerStars items. Restart your computer.
Download and install a fresh copy of the PokerStars software. When you regain your connection to PokerStars, be sure to restore those two saved files. Click on the 'Help' icon and select 'Open My Settings Folder', then close PokerStars and copy those two files back into that folder.
If you are asked to overwrite any files, click on accept. This individual was able to fix their own problem with PokerStars. These instructions were written for both Microsoft Windows Vista and Microsoft Windows 7 operating systems.
02:4410 Oct
The Problem
With the advent of Windows 10 a number of programs and applications we rely on have had to update to accommodate the new technology. Among these, a number of people are reporting an inability to run the iPoker Network. This short article is dedicated to helping correct problems caused by the new operating system.
The most common reported problem experienced while running iPoker software with Windows 10 is a black screen where your login details typically go. You will also see blank squares on the side of the screen where the banners and advertisements usually show up. If this is the case then your solution is simple and easily remediable.
The problem comes from a compatability issue with your internet browser. Microsoft has a new internet browser called Edge. Edge has so far been problematic, but in order to generate more revenue and expand the user base, Microsoft has been pushing it pretty hard. Among ways that they are pushing it, they are including it prepackaged with your new Windows 10 operating system, alongside classic Internet Explorer. This is where the problem originates.
The Fix
Open up Internet Explorer. In the upper right corner you will find a cog symbol, click that. You are now in Settings. Click 'Compatibility View Settings.' Among the things you see, you should find a box that says 'Add This Website.' In order to make your iPoker Network app able to connect, you will need to add all of the websites that your particular app uses to connect and play. Huuuge casino not working. Usually there will be two main sites to add, one for the network itself, and one for the cashier.
Pokerstars Update Problem
Pokerstars Login Problems
Of course, you may not know what sites you need to add to make your connection work. If you are unsure, you can download a free program, Fiddler, here.
Fiddler does a lot of things, but among them it lists all of the network connections being made by programs on your computer. Simply scroll down the list until you find the name of your iPoker Network and add the website (And the cashier site) to the list mentioned in the paragraph above. That should allow your iPoker program permission to do what it was built to do.
Hopefully that will fix any problems you have, if not, type your problem into your search engine of choice. The chances are, someone else has the same problem and is already working on it.
